Credit9 - Privacy Policy
Questions? We can help - 800-291-0172

Privacy Policy

FACTS WHAT DOES CREDIT9 DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your financial information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and credit card or other debt
  • Account Balances and transaction history
  • Income and employment information
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Credit9 chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Credit9 share? Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), Respond to court orders and legal investigations, or report to credit Bureaus Yes No
For our marketing purposes — to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes — information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes — information about your creditworthiness Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you Yes Yes
To limit our sharing

Call 800-291-0172 — or Visit us online: Manage Your Email Preferences

Please note:

If you are a new customer, for those types of information where you have a right to limit our sharing, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions? Call 800-291-0172 or go to www.credit9.com.
Who we are
Who is providing this notice? Credit9
What we do
How does Credit9 protect my personalinformation?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

For more information, please contact Customer Service at [email protected] or 800-291-0172

How does Credit9 collect my personal information?

We collect your personal information, for example, when you:

  • Open an account or give us your income information
  • Provide account information or provide employment information
  • Give us your contact information

We also collect your personal information from others, such as creditbureaus, affiliates or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates' everyday business purposes — information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See attachment for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include financial companies such as Credit9 Funding, Inc. d/b/a Credit9 Financial.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
We share with nonaffiliates in the categories of direct marketing companies, service providers, insurance companies and broker/dealers.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include: Financial Institutions, Lead Generators, and Marketing and Sales organizations.

Other Important Information
See attached page for important state-specific disclosures.

FOR CALIFORNIA RESIDENTS: In accordance with California law, we will not share information we collect about you with nonaffiliates, except as allowed by law. For example, we may share information with your consent or to service your accounts. Among our affiliates, we will limit information sharing to the extent required by California law. You can also limit our sharing for joint marketing with other financial institutions. See the accompanying “Important Privacy Choices for California Consumers.”

FOR NEVADA RESIDENTS: We are providing you this notice pursuant to state law. You may be placed on our internal "do not call" list by calling 800-291-0172. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St. – Suite 3900, Las Vegas, NV 89101; 702‐486‐3132[email protected]

FOR VERMONT RESIDENTS: In accordance with Vermont law, we will not share information we collect about Vermont residents with companies who are not affiliates, except as permitted by law, such as with your consent or to service your accounts. We will not share information about your creditworthiness with our affiliates without your authorization or consent, but we may share information about our transactions or experiences with you with our affiliates without your consent.


Important Privacy Choices for California Consumers

You have the right to control whether we share some of your personal information.
Please read the following information carefully before you make your choices below.

Your Rights

You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.

Your Choices

Restrict Information Sharing with Companies We Own or Control (Affiliates): Unless you say “No,” we may share personal and financial information about you with our affiliated companies.

(_) NO, please do not share personal and financial information with your affiliated companies.

Restrict Information Sharing With Other Companies We Do Business With To Provide Financial Products And Services: Unless you say “No,” we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you.

(_) NO, please do not share personal and financial information with outside companies you contract with to provide financial products and services.

Time Sensitive Reply

You may make your privacy choice(s) at any time. Your choice(s) marked here will remain unless you state otherwise. However, if we do not hear from you, we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services.

Name:____________________________________________________

Account Number (if applicable):____________________________________________________

Address:____________________________________________________

Signature:____________________________________________________

To exercise your choices, do the following:

  1. Fill out, sign and send back this form to: Credit9 Financial
    18201 Von Karman Avenue, 7th Floor
    Irvine, CA 92612

    You may want to make a copy for your records.

SHARING INFORMATION CHANGE REQUEST FORM